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This is where you upload the document you wish to publish or print. You would expect this page to contain information about Lulu.com's file format requirements but there's nothing here, other than to say they accept PDF files and other types. I therefore came to the conclusion that the file I wished to upload (in PDF format) was fine.

It can be seen that my document uploaded successfully. However, the print size I selected on the previous page didn't match the document so I went back a step and corrected this before moving forward.

Despite the system indicating that the file had uploaded successfully, Lulu.com's customer service team later advised me, 'I'm afraid that Mac Quartz is a program used to create PDF files optimum for online viewing - however, it does not optimize files for digital printing. That leads to the problem which caused the printing issue: when creating a PDF file in Mac Quartz, it embeds the fonts multiple times in the PDF file. Lulu requires that all fonts be embedded once in the PDF, as multiple embeddings can cause printing problems such as the one in the book you have recieved. Apart from that, there are a few images on pages 1 and 98 which are set to 88 and 96 dpi - I'm afraid lulu requires all images be set to 300 dpi. Finally, there are transparencies in the PDF, which goes against lulu's requirement for all layers to be flattened before uploading.'

If these 'errors' were as critical as Lulu.com claim, why are they not indicated here? Why do Lulu.com not advise customers of the specific file requirements on this page? As Nielsen Norman Group, authors of the report I was trying to print say, 'This report prints fine on any regular PC or Mac printer'. Given this fact, shouldn't a specialist printer be able to cope with the file?

this is what happens when you open a file that is still on your camera, edit it in adobe photoshop and then save it back on your camera then reopen it. It's all screwed up but i think it's very complex.